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-   -   MSD E mail Techline (https://classracer.com/classforum/showthread.php?t=85798)

SDT1DYI 09-22-2023 09:30 PM

MSD E mail Techline
 
I have tried E Mailing MSD at msdtechline@msdignition.com It comes back as non deliverable
Searched online but only telephone number. Does anyone know a correct e mail for MSD technical help for ignitions? I dont want to wait on hold forever and I want info in writing.

Steve Teeter. B/SA 620

Keith 944 09-23-2023 08:52 AM

Re: MSD E mail Techline
 
Unknown about their e mail. But I had a friend call them ( I told him to ask for joe) no luck with that. But the guy he got blew him off. No help at all. I ended up walking him through his issues on a FaceTime call. Very disappointed when these companies get sold and all tech help goes to ****!

James Perrone 09-23-2023 11:24 AM

Re: MSD E mail Techline
 
Calling is your best bet

Eman 09-23-2023 11:42 AM

Re: MSD E mail Techline
 
Been a while but I think their web site has a forum for tech questions.

1320racer 09-24-2023 08:36 AM

Re: MSD E mail Techline
 
Being that you can't reach Joe Pando and this is Stock and Super Stock Tech, what is your ignition question?

SDT1DYI 09-24-2023 08:56 PM

Re: MSD E mail Techline
 
Quote:

Originally Posted by 1320racer (Post 686496)
Being that you can't reach Joe Pando and this is Stock and Super Stock Tech, what is your ignition question?

My question was regarding the three retard wires , Pink, Violet and Tan used in Digital 7.
Understand Sequence and 30 degrees max combining all three retard wires BUT,
Can one put 12 Vs to the Pink wire , then remove it and put 12 Vs to the Violet wire or does power have to remain to the Pink Wire to make then the Violet wire function and so on to Tan wire ?
Or do all three operate independently of each other with 15 degree max to a single wire.

Steve Grady 09-24-2023 09:04 PM

Re: MSD E mail Techline
 
Do you have the original instructions for the box?

SDT1DYI 09-24-2023 09:23 PM

Re: MSD E mail Techline
 
Quote:

Originally Posted by Steve Grady (Post 686524)
Do you have the original instructions for the box?

Yes, but it does clarify, does each wire operate independently. 15 each wire 30 max for all three wires is stated.

Lenny5160_v2 09-25-2023 10:27 AM

Re: MSD E mail Techline
 
Couldn't you test it, possibly without the car even running, with the Graphview software showing you which/how many retards are active when applying 12v to each wire?

SDT1DYI 09-25-2023 09:35 PM

Re: MSD E mail Techline
 
Quote:

Originally Posted by Lenny5160_v2 (Post 686555)
Couldn't you test it, possibly without the car even running, with the Graphview software showing you which/how many retards are active when applying 12v to each wire?

I'm not sure exactly how to do that.
Running the engine and having three separate switches with a 12V power source and then with a Timing light , put 12V to each wire separately to verify timing changes. Then you would know for sure does each wire operate independently of the other or not.
Someone at MSD has to know the answer that would save the time, expense and effort of doing this.


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