Re: problem downloading
Dave,
The ports have to be aligned in the software & computer. If there is any way you can have the laptop & USB to serial convertor in front of you & call me we should be able to get it done in a couple of minutes. If not here are the steps.
Start menu
Control panel
Device manager
Ports (click the arrow next to ports)
Under this there should be the USB to serial port convertor with a comm number next to it. The comm number needs to be 1-4. If it is not click port setting tab on the top & advance. There will be a drop down box next to the comm number, please pick 1-4. The comm will not be able to be used if it is in use. Once you have done this open up the Tachfact software, options, system options, & select the port.
If you have any questions I can be reached at 866-248-6356
Marc Erickson
Auto Meter Products
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