CSR transmission shield question

alnovak6 · 02-24-2025, 02:29 PM

Fellow racers I need some help. I'm considering buying a used CSR trans. shield. I tried calling them for re-cert information but got a strange outgoing message. Are they out of business? Can another company certify their shields? Thank you.

PDavidson · 02-24-2025, 02:44 PM

I ordered and paid for a shield March 1, 2023. Never received the shield and no $ returned. Once in a while they answer the phone and promise it will be shipped the next week. Horrible company!!

Lenny5160_v2 · 02-24-2025, 03:10 PM

This saga has been ongoing for years now. Seems odd that they still have a functioning phone number.

340Cuda · 02-24-2025, 05:00 PM

Last I heard they were still recertifying their shields and turning them around pretty quickly. It was a couple of years ago but I had one done in a week.

Considering the shield is of little value now, I would just send it to them and request recertification. They will call you for a credit card number. If they don't do the work you can probably get your money back from your credit card company.

Be aware if it has the smallest area cut out they will not do the re-cert. They will also probably charge you for new bolts but I would send the old ones in with it anyway. All hardware must be sent in with the shield.

These email addresses worked at one time, no idea if they are still good now:

laura@csr-performance.com
jill@csr-performance.com
christine@csr-performance.com

I sure wish someone would buy the company and get them back on track, their shield is really the only one that will work on my car.

Good luck,
Bill

Plyguy63 · 02-24-2025, 06:39 PM

Bought a good used one in 2023 and sent it to them. They did recertify the shield, although nobody had cut into it. They will accept some trimming, but not too much. They will sell you new hardware. Their FedEx shipping is best. Last phone numbers I had in 2023 were 386-776-1476, 800-226-1274.Good Luck!

John Dinkel · 02-24-2025, 06:53 PM

Buy a blanket and forget the drama.

MWNorris · 03-12-2025, 08:28 AM

Claimed Fedex held return box day of shipping Oct 2023 tracking said for "fraud".
Fedex says contact shipper.
Discover credited 170 money
Charged for recert & shipping. Sporadically they'll answer & blame Fedex w everything , but nothing.
Note that if csr gets a replacement shield or it's cost due back to me, I will post they finally did right...

1320racer · 03-12-2025, 09:13 AM

CSR formally CSI hasn’t been a reputable company and for all intents and purposes, out of business for at least the past 15 years as well they are/were known for not paying contingency and there are numerous threads/posts supporting that here and all over the internet so why are people still ordering anything from them much less shields and water pumps, both of which they never have.

02-24-2025, 02:29 PM	#1
alnovak6 Junior Member Join Date: Mar 2023 Posts: 8 Likes: 7 Liked 1 Time in 1 Post	CSR transmission shield question Fellow racers I need some help. I'm considering buying a used CSR trans. shield. I tried calling them for re-cert information but got a strange outgoing message. Are they out of business? Can another company certify their shields? Thank you.

02-24-2025, 02:44 PM	#2
PDavidson Junior Member Join Date: Nov 2022 Posts: 22 Likes: 1 Liked 21 Times in 9 Posts	Re: CSR transmission shield question I ordered and paid for a shield March 1, 2023. Never received the shield and no $ returned. Once in a while they answer the phone and promise it will be shipped the next week. Horrible company!!

02-24-2025, 03:10 PM	#3
Lenny5160_v2 Member Join Date: Feb 2023 Location: Inver Grove Heights, MN Posts: 173 Likes: 457 Liked 218 Times in 94 Posts	Re: CSR transmission shield question This saga has been ongoing for years now. Seems odd that they still have a functioning phone number. __________________ Tony Leonard S/ST 56 S/C 53

02-24-2025, 05:00 PM	#4
340Cuda VIP Member Join Date: Apr 2003 Location: Tulsa, Oklahoma Posts: 1,668 Likes: 3,844 Liked 788 Times in 336 Posts	Re: CSR transmission shield question Last I heard they were still recertifying their shields and turning them around pretty quickly. It was a couple of years ago but I had one done in a week. Considering the shield is of little value now, I would just send it to them and request recertification. They will call you for a credit card number. If they don't do the work you can probably get your money back from your credit card company. Be aware if it has the smallest area cut out they will not do the re-cert. They will also probably charge you for new bolts but I would send the old ones in with it anyway. All hardware must be sent in with the shield. These email addresses worked at one time, no idea if they are still good now: laura@csr-performance.com jill@csr-performance.com christine@csr-performance.com I sure wish someone would buy the company and get them back on track, their shield is really the only one that will work on my car. Good luck, Bill

02-24-2025, 06:39 PM	#5
Plyguy63 Junior Member Join Date: Jul 2018 Posts: 34 Likes: 1 Liked 7 Times in 5 Posts	Re: CSR transmission shield question Bought a good used one in 2023 and sent it to them. They did recertify the shield, although nobody had cut into it. They will accept some trimming, but not too much. They will sell you new hardware. Their FedEx shipping is best. Last phone numbers I had in 2023 were 386-776-1476, 800-226-1274.Good Luck!

02-24-2025, 06:53 PM	#6
John Dinkel Senior Member Join Date: Nov 2005 Location: Pinckney, Michigan Posts: 507 Likes: 399 Liked 263 Times in 68 Posts	Re: CSR transmission shield question Buy a blanket and forget the drama. __________________ John Dinkel 3295 STK

03-12-2025, 08:28 AM	#7
MWNorris Junior Member Join Date: Dec 2012 Location: Atlanta, Tx 75551 Posts: 14 Likes: 24 Liked 0 Times in 0 Posts	Re: CSR transmission shield question Claimed Fedex held return box day of shipping Oct 2023 tracking said for "fraud". Fedex says contact shipper. Discover credited 170 money Charged for recert & shipping. Sporadically they'll answer & blame Fedex w everything , but nothing. Note that if csr gets a replacement shield or it's cost due back to me, I will post they finally did right... Last edited by MWNorris; 03-12-2025 at 08:36 AM.

03-12-2025, 09:13 AM	#8
1320racer VIP Member Join Date: Nov 2007 Location: New Jersey Posts: 2,628 Likes: 160 Liked 759 Times in 379 Posts	Re: CSR transmission shield question CSR formally CSI hasn’t been a reputable company and for all intents and purposes, out of business for at least the past 15 years as well they are/were known for not paying contingency and there are numerous threads/posts supporting that here and all over the internet so why are people still ordering anything from them much less shields and water pumps, both of which they never have. Last edited by 1320racer; 03-12-2025 at 09:16 AM.