problem downloading

[Gauge guy]

We are in the process of redesigning the Ultimate tachs & the they will feature a USB download.

Marc Erickson
Auto Meter Products

[Dave1695]

Gauge Guy, will we be able to send our old tach in for an update?

[Gauge guy]

The new Ultimate will be a whole new design, unfortunately the older tachs will not be able to be updated.

[daninline]

You might have to go into the device manager on the laptop and adjust the port settings for the usb to serial port adapter.

what USB adapter did you get might be able to help you out...

Also you can look to see if there is a docking station/Port Replicator avalible for the laptop with a serial port on it.

or even this http://accessories.us.dell.com/sna/p...=baynoteSearch
Dan

[Dave1695]

Thanks for all the help/suggestions gentlemen; I'm still working on this problem and will let you know what the solution was.

[dean ribeiro]

Ed:
you are absolutely correct. With the newer ECM's I have been repeatedly been told older laptops are better! With my Bigstuff program I use a Radioshack converter and have experienced no problems downloading from the Big stuff Logger. It sounds like the playback tachs may like the older software as well?

Dean

[Dave Casey]

Interesting thread, actually some of the posts made me feel better, because I have struggled off and on with my progammable msd using that usb to serial port converter cable. Even though I use the same xp laptop, occasionally it doesn't seem to find the usb port. I fooled with it for 20 minutes at indy before i got it to work. I am using the same radio shack cable as Dean.

I am interested in getting another laptop as was described earlier in this thread, what type of store should i look for, is it the local independent type ? and are they usb or serial equipped or both ?

Thanks

[Dave1695]

Just a quick update on my dilemma, had a computer expert check out my new lap top and it is working correctly (Window 7). Also down loaded tach program from web site and still no go. Next step, down load Window XP and give it a try. I know some of you recommended using the old program but I have the new 7 program and thought it would work, guess I was wrong. Thanks again for all the suggestions, will keep you posted.

[Dave1695]

Here's what I've accomplished so far; borrowed an old laptop with XP, was able to down load but took long time and when I viewed information, it appeared compressed and un-useable. stay tune, further updates to follow.