Re: (2) 727-904 Transmissions LOST at R&L Carriers
At my business we ship materials from the east coast to California all the time. Usually the truck driver will know when dropping the freight off if there is an error. (like the guy recieving it only expecting 1 pallet) They will then leave it on the truck and take it back to the terminal. That's were things get screwed up. Something comes back on the local delivery truck to the terminal and it gets stashed in some corner of the warehouse and not logged in because they only unload from cross country rigs. These warehouses are huge, especially at LAX or Long Beach. My bet would be they still have them and they are somewhere in their warehouse. The problem is getting someone to get off their a** and go look instead of looking in the computer for it.
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
It may cost a couple of bills, but I would ratain a lawyer. That should shake up the trucking firm out of inaction.
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
Folks
You need to forget the lawyer talk....it will not bring you the results you want and the cost will outweigh the benefit. This is the business I am in....freight forwarding. I routinely ship transmissions to and from Protrans, and $40k engines around the country. There are things you must do to protect the integrity of your shipment and to minimize the risk of loss both from damage and loss. I would be happy to advise any of you that need to ship your parts in the proper manner to avoid these disasters. Believe me, R&L, YRC, UPS, Conway, Estes.....you name it, they all process and move freight in the exact same manner and your risk is no greater or less with one than the other. I use these carriers but I take very special cautions to prevent these kinds of failures. Feel free to give me a call anytime and I will help you prepare your shipment in the proper manner and advise you how to obtain the appropriate insurance before you book the shipment. Mark Kirby Lynn Forwarding (661) 589-5749 |
Re: (2) 727-904 Transmissions LOST at R&L Carriers
I have used Mark many times for shipping; his knowledge on shipping engines and components and his service is outstanding.
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
Gary Emmons you have a PM
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
Like Mark I ship daily with all the major carriers. Occasionally they lose stuff. Most times it turns up later. Just file a claim with a copy of the receipt or a breakdown of what the parts cost and they should pay the claim. Only claims I have ever had denied are ups where they always say improper packaging.
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
Mark is correct. You don't need a lawyer to file a claim. You can do it yourself if you have all the necessary information. I don't buy for one minute this talk of "oh shucks we lost your stuff - too bad." They will find it or pay for it if a person files a legitimate claim.
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
Quote:
Just saw this. We ship pallet loads "shrink" wrapped all the way up to oversize 50+ foot skids. The Pro number should have been assigned at pick up. Did they give you a copy of the B/L and who signed for it at that address? I've had engine parts delivered on a skid to the house but I don't think they do that here anymore, you have to go get it at the terminal. Did it change freight carriers enroute? (Sadly you have discovered the new corp. America, I was told they are not concerned with the quality of their product or service as it cuts into their Golf week $ at the Masters:-) We'd file a claim for the full amount. It was mentioned to file a police report, you'd need that even for a theft tax loss next year correct? |
Re: (2) 727-904 Transmissions LOST at R&L Carriers
Gary, if you have both tracking number`s for the pallets wrong and the right numbers? Every time the pallet is moved it would be scanned, on the trucks and off at the different terminals, pallets are shipped by pallet size and weight, the R&L computer should know if there is two pallets with same number the first time they were both scanned. Did the wrong tracking number start out in same terminal? Tom
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Re: (2) 727-904 Transmissions LOST at R&L Carriers
After talking with R & L Carriers again today, they "feel" certain that the other person did not receive my shipment. They are back to looking on docks and inside parked trailers that store unclaimed freight. Pretty much the same story over and over. I really appreciate all of the feedback and private messages. Here is a question.....Would there be possible protection under the Carmack Amendment (even though I did not insure the freight)?
Gary Emmons Emmons Motorsports 713-875-9199 cell |
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