Quote:
Originally Posted by junior barns
Goinbroke2 said
There is a lot to be proud of only many years of dealerships denying warranty or pissing customers off has left a bad taste in consumers mouths
Not to get off subject and not even looking for a response but (dealerships) pissing off customers! I would have to agree as there are a lot of bad dealers out there for ALL makes. Second
Dealers do not deny warranty claims! Warrany claims are probably the most profitable claims for a service dept but if the manufacturer will not refund the Dealer for a claim why should the Dealer eat the expense
Dealers only sale and repair product! They do not build them!!
Dealers are not the problem here
Just my 2 cents worth
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When I worked at the dealer, the hours a job paid were cut when it was a warranty job, and the dealer got less per hour and less for the parts.