[Bill Harris]

Well, all I know about the HP letter request process is my own experience. I have made several requests for HP reductions on combos and all have been addressed, sometimes with a reduction and sometimes without. I know of several others who have gone through the process and have also had their requests addressed in the bi-annual reviews.

All of the requests are supposed to be addressed at the twice a year reviews by "the committee". If you send a letter or e-mail in you probably won't get a personal response, at least I never have, but when the reviews are posted, my requests have always been in the list.