Re: Speaking of subscriptions.....
I have been in contact with Paula Gewertz at NHRA for quite a while and we were even able to meet at Indy this year. I am posting one, of what I think, was the most significant thing to help in our deliveries that she sent to me near the end of October this year.
"The lead we are chasing now is that National DRAGSTER isn’t being processed consistently when it enters the mail in Chicago. USPS picks it up from the printer in Wisconsin and brings it to Chicago, but if the Periodicals dock in Chicago is backed up, USPS directs their drivers to drop their trailer to be unloaded later, or sometimes they are directed to the Standard Mail dock to drop. What happens then is that the folks at the dock end up processing ND as Standard Mail instead of Periodicals, which results in the kind of erratic delivery you have experienced. When it’s mistakenly processed as Standard it’s very late because Standard is a slower class of mail, and that’s how you end up with no issue one week and two the next.
Getting Chicago to consistently do it right with the volume of mail that goes through there is a significant challenge. The distribution manager at the printer is working on it not only for ND but for all the magazines they distribute."
She also states that we should contact the Consumer Affairs division of the Postal Service with our concerns. I will try to find my number and post it if someone else doesn't post it before me. I am just tired of the members getting our magazines AFTER the freebies are given out to everybody at the National Events. Makes me feel second rate, I know get used to it right.
__________________
Steve Jackson
|