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Rick Shirey · 06-15-2015, 09:34 AM

I know this is going to sound negative and I do not like having to post a response like this, but you are going to hear a lot of people on here boasting about the service they received from Pat at Techwest, but my own personal dealings with him have not been favorable. He has had my 7AL since last August and though my first conversation with Pat was positive and informative, I have yet to receive my box back yet. He will not answer my phone calls and only responded once to over half a dozen e-mails I sent him. His one response was that UPS lost it and that he was dealing with some family issues and made mention he would get me a replacement box. That was months ago and I still have not heard anything more. In my last e-mail I ask him if he could at least credit my credit card, which has not happened yet. I have read other posts complaining of the same treatment. If you choose to try him I hope your dealings go better than mine.

06-15-2015, 09:34 AM	#2
Rick Shirey Junior Member Join Date: Apr 2003 Posts: 53 Likes: 0 Liked 0 Times in 0 Posts	Re: MSD FAILURE and REPAIR FACILITY I know this is going to sound negative and I do not like having to post a response like this, but you are going to hear a lot of people on here boasting about the service they received from Pat at Techwest, but my own personal dealings with him have not been favorable. He has had my 7AL since last August and though my first conversation with Pat was positive and informative, I have yet to receive my box back yet. He will not answer my phone calls and only responded once to over half a dozen e-mails I sent him. His one response was that UPS lost it and that he was dealing with some family issues and made mention he would get me a replacement box. That was months ago and I still have not heard anything more. In my last e-mail I ask him if he could at least credit my credit card, which has not happened yet. I have read other posts complaining of the same treatment. If you choose to try him I hope your dealings go better than mine.