[Gary Merrick]

Let me start out by saying that I am not a computer expert, nor an IT expert. I know how turn the computer on and off and move around a little bit, so take what I say as a matter of my experience and not my knowledge.

When I got "ALL ACCESS" last season, I experienced a lot of the frustration that many folks have experienced the first couple of races this year. Some of the races last year were absolutely horrible as far as what you could see, especially after the PRO's were done for the day. With respect to the outage on Saturday for three hours, I hope that episode will be exception rather than the norm. Before and after the outage, my reception was very good and I really don't have any complaints for the rest of the day or Sunday.

What I would suggest, based on what I did last year, check with your internet provider to find out if your service supports what you are trying to receive. I have Spectrum (old Time Warner) for my provider and on their website they have a "Support" tab and under that they have a "Speed Test", which after running it you can find out how good your connection is and how fast it downloads and uploads. What I found out, and I use a Netgear modem and a Netgear router that on different computers in the house, some will download a lot faster than other computers using that speed test. I would suggest that if you are having problems, then you should talk to your internet provider, ask what speed you are paying for, find out if they have a speed test, run the speed test, and then talk to them what you need to have a positive experience. I am paying for the medium speed and it works fine, when I talked to Spectrum rep (who was very informative and helpful), I asked about upgrading to the fastest speed that they offer and he told me that unless you are a "serious" gamer, that what I have is more than acceptable for what I want to do. The other big question is your computer, when I went from an older Windows 7 machine, to a state of the art HP with Windows 10, it was like going from a 6 second car to a 18 second car (no offense meant to the 18 second cars), but there was no comparison.

In closing, I would say, before you start throwing a bunch of rocks at "All Access", make sure your ducks are in a row with your own equipment. Hopefully, "ALL ACESS" will continue to improve, no-one, including me likes paying for something that does not work.

Gary Merrick
3522 Stock