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Old 10-19-2018, 12:41 PM   #1
Jim Kaekel
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Join Date: Jul 2002
Location: Michigan
Posts: 1,227
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Default Poor Customer Service

I recently sent a damper in to be rebuilt that had an gold anodized aluminum crank hub, however, upon return it had a black oxide finished steel one. Sadly, the sales rep at the company, that also happens to be in the transmission business, basically said I was mistaken, a polite way nowadays of calling someone a liar. I even sent my shipper info that showed the weight difference going there and back. Apparently I should have taken a photo of it on a scale and got a sworn affidavit from the FBI.
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Jim Kaekel 3836 STK
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