Quote:
Originally Posted by Jack Matyas
Hi gang - I'd love to tell you that I'm getting ready for today's test and tune but those who know me well will tell you that with me it's always drama and this trip is no exception .Up at 4 AM getting ready when the phone rings - yep , Uber calling and can't make it to take us to the airport .So after triyng and failing to get another we hop in a car and drive .No problem right ?? Wrong - got to the check - in 30 minutes before takeoff and the lady says NO WAY .So I try( AND ALMOST BEG) for her to help us to no avail -here it comes - then I get a little loud and pretty soon here comes Security (a 40 year old thats about 275 and 6') and if he's not enough the Airport cops are called - all for this old geezer who must be a menace to everyone.Thanks a bunch American Airlines - I'll be sure to use you again .
All that but we'll get in tonight sometime on another flight..........All this for a little Sunshine and gas fumes - but in the end well worth it ! ! !
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Get back at American Airlines Customer Service and file a complaint and ask for compensation.
The policy for most airlines is to start boarding 35 minutes prior to the scheduled departure time. American Airlines even states on their own website that boarding ends 15 minutes prior to departure. The reason is that they shoot for a door closure of 10 prior to the schedule departure time and push back 5 minutes before the schedule takeoff.
You say you checked in 30 minutes prior to boarding and if that is the case and they denied you boarding it means they reassigned your seats to someone else and you should seek compensation.
Also, let them know that you will probably be filing a complaint also with DOT regarding this matter.
https://www.transportation.gov/airco...umer-complaint