tuner pro HELP

[Mike Taylor 3601]

I have been working on Syclone, all I need to get this thing out of my sight is to get some fuel off of it.
Has moates.net chip burner,have tuner pro soft ware to tune with,we spent 10 hours today trying to make this crap work,can't get xdf file loaded,left e mails,left voice mail for tech no response.
Hoping someone may know something and can help me,I CAN'T HAVE THIS SYCLONE IN MY SIGHT MUCH LONGER,all caps

Mike Taylor 3601