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Old 12-20-2009, 01:31 PM   #1
Jeff Niceswanger
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Default Nitro Plate

With all the negativity in our world/forum today, I had something happen that is bound to bring a positive reaction.I sent our Headers back as it's been a few years since they were coated.They weren't really bad, but were starting to rust some on the inside. Upon calling down to give them a card number, Their response was " aren't that much out of warranty, we'll just pick up the tab." I didn't even know what their warranty was. Didn't ask for it either. With this economy, how often does that stuff happen ? I sent them down a check to cover the shipping, But they called and ask me if I wanted it shredded, or sent back .And to just take that money and spend it on Christmas. .... Jeff
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Old 12-20-2009, 03:28 PM   #2
mopar jeff
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Default Re: Nitro Plate

I would like to extend the same compliment to Jim Bailey at Finished. He bought my gears and setup kit, cryo'ed and Rem'ed them, and sent them to me. Then he asked for his money. I was blown away by this trust, and will truly be a customer for life. Amazing in this economy that he would take that chance. Thanks Jim!!!
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Old 12-21-2009, 03:45 PM   #3
Mike Gardner
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Default Re: Nitro Plate

Jeff, You have a PM.
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Old 12-21-2009, 06:11 PM   #4
Nathan Stinson
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Default Re: Nitro Plate

X2 on Nitroplate. Hard to beat service like that. Chris and Mike have always done us right when we need something.
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Old 12-21-2009, 06:55 PM   #5
Mack Reeves
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Default Re: Nitro Plate

Quote:
Originally Posted by Jeff Niceswanger View Post
With all the negativity in our world/forum today, I had something happen that is bound to bring a positive reaction.I sent our Headers back as it's been a few years since they were coated.They weren't really bad, but were starting to rust some on the inside. Upon calling down to give them a card number, Their response was " aren't that much out of warranty, we'll just pick up the tab." I didn't even know what their warranty was. Didn't ask for it either. With this economy, how often does that stuff happen ? I sent them down a check to cover the shipping, But they called and ask me if I wanted it shredded, or sent back .And to just take that money and spend it on Christmas. .... Jeff

I was deciding on where to send my new headers off to and this made my decision much easier. Plus these guys are racers also... Puts them in a class all by themselves in my book......
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