Thanks to the Badder Family and Div 3 crew

[Dan Bennett]

Originally Posted by boster

The Badder family know's how to treat racers and the Fans who come to the race track . Everything about the race this weekend was first class.

Anytime you have 10,000 people watch a div race somebody knows what they are doing , and the donuts coffee were great in the morning and free.

The Div 3 crew did a great Job with the track all weekend . The fact that they used gold dust and VHT really made a difference . Hats off to Redman , Travis , the starter and everyone else who did such a great Job

In my opinion NHRA and the rest of the track operators , Division director's should go to a seminar put on by the Badder family and the Div 3 director and personal as they could teach them how to fill the stands , take care of the track and keep the fans & racers happy and wanting to spend their money with them

And you cant forget the $1 pound of ice cream

That's a great posting and I could not agree more. Like another message, I'd throw Pat Joffrion in the mix also.

The amazing thing to me is that although these tracks have been doing this for a long time and don't appear to be keeping anything secret, other track operators seem to ignore the things they do.

I suspect that this level of racer/customer service might take more money than the norm, and the other tracks aren't able or willing to take the step. Otherwise, I'd have to believe that the other operators didn't care if they made money and that doesn't make sense either.

I've sat in so many towers listening to management gripe about how much they were taking it in the wallet on a points meet. Other tracks had good turnouts (throw Tri State in also) but I never heard any complaints mainly because the management wasn't IN the tower to start with - they were roaming the pits trying to make their event a good one for everyone there.

It's so damn simple. Treat everyone as if you appreciate their business. The three tracks I mentioned don't have to act since I believe they genuinely do. Give the customer everything you can to make the race a good one for them and then go above and beyond just because.

Why is this such a rare thing?