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#1 |
Member
Join Date: Sep 2006
Location: Genoa, Illinois
Posts: 489
Likes: 9
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It amazes me how many issues MSD ignitions (boxes) have had over the years, and they are still #1 :-/
If I sold a product with this many issues, and pissed this many customers off, I would be out of business in a New York minute....MSD needs to do seminars on their success... |
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#2 |
VIP Member
Join Date: Jul 2002
Location: Michigan
Posts: 1,229
Likes: 133
Liked 534 Times in 110 Posts
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True, MSD has had issues with a couple of their boxes, but they've also got a lot more units out there than anyone else. I've personally had two Digital-7 Plus #7520 units (which they recently discontinued) fail over the last 5-7 years. Previously, I had a 6T unit in my car that worked flawlessly for nearly 20 years. Look at how reliable the 7AL-2 has been. When my Digital-7 Plus quits, I'll probably go with a 7AL-3.
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Jim Kaekel 3836 STK |
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#3 |
VIP Member
Join Date: Jul 2007
Location: Anthem, Arizona
Posts: 2,766
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I suspect that in the not to distant future, MSD will make a full transition to Grid type systems.
As soon as I make a few races this year, in the off season I'll send both units to TechWest for blue printing an preventative corrections (like poor solder that I've already experienced). Price quote was $200 per unit. Gulp! But it sounds to me like a good investment
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Jeff Lee 7494 D/S '70 AMX |
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#4 |
Senior Member
Join Date: Sep 2006
Location: Bellevue Ohio
Posts: 984
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Jeff, glad to hear your experience with summit was a good one. Month ago bought 2 new slicks for my sons car, he had them mounted and balanced called friday nite from the track telling me his car was undriveable. Well come to eventually find out the rollout was off by 3/4 in. Now he raced that weekend on the tires as he was in the points, Sunday morning I called Jegs explained he had raced on the tires and what the problem was. They said no problem we'll send a will call for them and refund your money as they did not have another set to send me. Now that's customer service. Glad these companies still care about their customers.
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Joe Buchanan SS/BX 3117 |
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#5 |
Senior Member
Join Date: Jul 2007
Location: East China, MI
Posts: 504
Likes: 0
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Summit Racing is an outstanding company with an excellent track record of customer service. Never hassle you about returns which in my case are very few. That's why I do a lot of business with them.
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Nelson Kowal Stock 345 |
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