Stacking for Vegas

[The Hawk]

Originally Posted by Don Kennedy

post removed

Why did you remove your emotional and philosophical post Don?

[Don Kennedy]

Originally Posted by The Hawk

Why did you remove your emotional and philosophical post Don?

There “ were” many companies who spend millions of advertising dollars to get customers to come to their business to spend their money .Each Business has had this story Many customers were waiting outside the business to buy expensive products .it was early morning there were 21 customers all waiting to get into the business to spend their money some were upset cause THEY WERE THERE TO do business and spend their hard earned money,some customers just left never to do business with that company again, but the manager and all the employees were just all trying to ignore the customers who were waiting to get into the business .The manager was ignoring all 21 customers wanting to come into the store . I ask the manager why he did not let the customers in early he said he would not open early for anyone period and was arrogant about it I told him his company has spent millions of advertising dollars to get customers to do business with them why did he then not take Care of them he laughed and said they will have to wait, well many other businesses are out of business as well as Circuit City and now everyone knows why .

[Roberte]

Back in the day, we started to let the waiting customers
in at 7a instead of 8a and within two months picked
up 17% in sales. Can 't hurt to try to make the customer
happy. It worked for us!
Bob

[Don Kennedy]

Originally Posted by Roberte

Back in the day, we started to let the waiting customers
in at 7a instead of 8a and within two months picked
up 17% in sales. Can 't hurt to try to make the customer
happy. It worked for us!
Bob

Bob Good Point successful business recognize and adhere to their customers needs and desires for their own future success A basic Business principle.

[Don Kennedy]

Originally Posted by The Hawk

Why did you remove your emotional and philosophical post Don?

If I was a decision maker at a Drag strip I would encourage my Customers to come early and often . I would have a sponsor for the early parking so the sponsor would pay for the insurance and security guard . I would make it a happening for my early customers . I would make sure that if my early customer had any needs they were taken care of . I would allow them to come in and get a number 24/7 to park your Rigs in a orderly manner into the track also a packet that would answer any questions you may have with goodies in the packet . I would have some volunteers to make sure my customers are taken care of like washing Your rig , servicing your rig or even any repairs to your rig like the generator or at least make sure a phone number is there to call. I would have businesses with discounts at their business during race week . I would make early parking an event and a fun happening . then I would make the racing event a happening also not all the people who are with a racer like racing LOL some wife’s just might like to be entertained with show ,shopping experiencers all this to make sure My customers will come back and soon the word gets out on how My customers are treated and there will be more showing up . this is a basic Promotion 101 not rocker science there are many more ways to make customers happy I have only touched on a few to make my point . I feel some businesses have forgotten how to treat a paying customer and soon there is no money ,no customers and the decision makers wonder why Dud look in the mirror and take Promotion 101 over again in real life .
__________________

[The Hawk]

Originally Posted by Don Kennedy

If I was a decision maker at a Drag strip I would encourage my Customers to come early and often . I would have a sponsor for the early parking so the sponsor would pay for the insurance and security guard . I would make it a happening for my early customers . I would make sure that if my early customer had any needs they were taken care of . I would allow them to come in and get a number 24/7 to park your Rigs in a orderly manner into the track also a packet that would answer any questions you may have with goodies in the packet . I would have some volunteers to make sure my customers are taken care of like washing Your rig , servicing your rig or even any repairs to your rig like the generator or at least make sure a phone number is there to call. I would have businesses with discounts at their business during race week . I would make early parking an event and a fun happening . then I would make the racing event a happening also not all the people who are with a racer like racing LOL some wife’s just might like to be entertained with show ,shopping experiencers all this to make sure My customers will come back and soon the word gets out on how My customers are treated and there will be more showing up . this is a basic Promotion 101 not rocker science there are many more ways to make customers happy I have only touched on a few to make my point . I feel some businesses have forgotten how to treat a paying customer and soon there is no money ,no customers and the decision makers wonder why Dud look in the mirror and take Promotion 101 over again in real life .
__________________

I understand. But why post a response and completely delete it? Those were your emotions and feelings at the time, did they change or are you afraid the powers at be from NHRA will see them?

[Don Kennedy]

Originally Posted by The Hawk

I understand. But why post a response and completely delete it? Those were your emotions and feelings at the time, did they change or are you afraid the powers at be from NHRA will see them?

Not afraid .I at first thought a good friend of mine took my comments personal and so I deleted them,and today he called me and said Great comments and so i reposted them

[Don Kennedy]

Most of my commnets are mine and are simply my experience on how to have a huge customer base and satisfaction with a for Profit Company.I have Zero personal agenda Just speaking up for the good of most of the racers not all of them just most of them

[The Hawk]

Originally Posted by Don Kennedy

Not afraid .I at first thought a good friend of mine took my comments personal and so I deleted them,and today he called me and said Great comments and so i reposted them

OK. Makes sense. You just reposted something different than your original post though.

[Toby Lang]

They need to offer a class on how to properly quote posts on here. lol