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08-27-2018, 10:05 AM
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#1 |
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Member
Join Date: Feb 2008
Posts: 284
Likes: 0
Liked 43 Times in 19 Posts
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Customer Service
In these times of lack of Customer Service there is still a company that takes their business and service to their customers to the level that any business should take heed of. Last week after a long trip to the last points race at Rocky Mountain Raceway when I opened the trailer the rear leaf spring on the car had failed. After trying to find a repair locally I called Calvert racing to replace the spring. Travis answered the phone and with no hesitation asked for the address to send a pair of back halves next day Fed Ex .Paid for by Calvert racing. The parts arrived as promised and was able to race, not well but that is a different story. I also want to say that I couldn't have asked for any more support from the race track and NHRA given the situation. Customer service is still alive and well. I matters that we all can still make our mark for the better of our sport and our fellow man.
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08-27-2018, 11:01 AM
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#2 |
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VIP Member
Join Date: Apr 2003
Location: Tulsa, Oklahoma
Posts: 1,649
Likes: 3,755
Liked 752 Times in 325 Posts
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Re: Customer Service
Not surprising, Calvert is in my personal customer service hall of fame.
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08-27-2018, 11:55 AM
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#3 | |
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Senior Member
Join Date: Nov 2015
Location: Inver Grove Heights, MN
Posts: 898
Likes: 604
Liked 431 Times in 224 Posts
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Re: Customer Service
Quote:
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S/ST 51 S/C 53 |
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