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Old 02-06-2019, 10:52 AM   #1
Marc White
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Default Re: All Access sign up question

NHRATV hasn't let me log in yet. Say's my password is invalid. I tried resetting it still no good. Multiple E mails back and forth and they can make it work yet. Sad.
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Old 02-06-2019, 11:01 AM   #2
TimKGillespie
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Default Re: All Access sign up question

Same situation for me. Says "bad password" - I reset it...says same thing...still no go...

Mark...who are you exchanging emails with? I can't even get the help page to accept my email inquiry...

And yes I'm using Chrome...
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Old 02-06-2019, 11:28 AM   #3
voltdr
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Default Re: All Access sign up question

I had the same problem with my password from the All Access site. Just click on the forgot my password link and use a new password. This site requires minimum 8 characters, 1 capital, 1 lower case, and one special character also.
Mine works fine now.
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Old 02-06-2019, 12:06 PM   #4
TimKGillespie
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Default Re: All Access sign up question

Tried that multiple times...following all the password rules...still no go...
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Old 02-06-2019, 12:25 PM   #5
Mack Reeves
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Default Re: All Access sign up question

Quote:
Originally Posted by TimKGillespie View Post
Tried that multiple times...following all the password rules...still no go...

It took me twice but after I understood the password complexity I got it done. I hope it has improved since my last time.. I took last year off and decided to try it again since we have a new provider.. I am hoping for a wonderful season and many hours of enjoyment.. Not frustration...
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Old 02-06-2019, 02:22 PM   #6
Tim H
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Default Re: All Access sign up question

I am equating this to buying a new model car in its first year. Will observe from the side lines and hope any glitches are resolved before I sign up just for the Indy Nats coverage.
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Old 02-06-2019, 02:35 PM   #7
Bobby DiDomenico
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Default Re: All Access sign up question

So is there a way to view a race other than live?
And can I skip the commercials? Most are neither informative or even funny anymore...
Thanks
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Old 02-07-2019, 10:35 AM   #8
Marc White
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Default Re: All Access sign up question

Quote:
Originally Posted by TimKGillespie View Post
Tried that multiple times...following all the password rules...still no go...
I got an E mail this morning with a different link to log in. Was able to log in then change my password with no issues. I'm good to go ! Hope all you guys get your issues resolved.
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Old 02-07-2019, 10:45 AM   #9
TimKGillespie
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Default Re: All Access sign up question

I sent an email to support@nhra.tv this morning and got an almost immediate response. Unfortunately the link to the password reset that they sent is supposed to result in an email being sent to me which has yet to arrive. I replied to the message stating I got nothing...name I'm dealing with is Alexey Pilyaev...

I'm not griping like is typical on this board...just providing info for others who may be in the same boat...
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Old 02-07-2019, 11:15 AM   #10
Marc White
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Default Re: All Access sign up question

Exactly how my deal played out..They will get it handled.
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