Nhra tv

[CMcAllister]

I'd thought about breaking down and subscribing after I saw the "improvements" for this year. But no Thursdays (1st round of sportsman looks like now) and continuing problems - looks like Speedvideo and D3TV for me.

[Ed Carpenter]

Nhra tv sucks. How about getting with someone who knows what the hell their doing like Warren?

[Dan Bennett]

Originally Posted by Ed Carpenter

Nhra tv sucks. How about getting with someone who knows what the hell their doing like Warren?

It's really hard to believe that in 2019 they are still totally hopeless when it comes to technology.


I was among the first groups to do live internet coverage, and trust me it was a real struggle to even get tower access at all. NHRA didn't know technology, didn't understand it, couldn't see it being useful, and were more or less afraid of it.


Watching the slow progression, I'm pretty much convinced there wouldn't be even as much as there is now if it hadn't been for Phil Burgess. Very early on, he realized what was going to happen and worked hard pushing the bosses to get involved. In a culture like the NHRA, where "drinking the kool-aid" has been a thing for years, it was a brave thing to do.


Eventually they did, but it has always been a grudging thing where they really didn't want to do anything until they were forced to - at every step they made.


I'm no longer in the tower at races, and haven't been directly connected to people who know what's going on. But this TV thing looks like their approach hasn't changed - don't spend money that could go to salaries and golden parachutes. If you absolutely have to do something, find the cheapest vendor you can. Not know enough (or care to learn) about what needs to be done to provide a solid product, and just accept the sales pitch.


And the last critical parts - not insisting there be a performance clause in the contract. And refusing to pay for onsite support because it costs more.

[gmeyer]

Does anybody know who we can email or call to complain. I got a feeling bitching about it on here even though it feels good to vent its not doing any good !
greg

[340Cuda]

Originally Posted by gmeyer

Does anybody know who we can email or call to complain. I got a feeling bitching about it on here even though it feels good to vent its not doing any good !
greg

I back in the All Access days I asked NHRA and a member here who would know, who was the executive at NHRA that was responsible for this product. I got no answer from either.

I will say that I think NHRA.TV has been better so far than All Access. So far they have always started on time and have had less technical issues.

They still have a ways to go and its very important that they add the Rewind/DVR feature back. So far my experience with the iPhone app has been good.

[BG56]

Originally Posted by gmeyer

Does anybody know who we can email or call to complain. I got a feeling bitching about it on here even though it feels good to vent its not doing any good !
greg

There is a name in post #30 that will help (if he can with the new NHRA.TV) He was VERY helpful to me in the early days of All-Access, don't want to post his email address but it's in ND. This might or might not be part of his job but he has helped in the past. One tip I can give is to get the latest IP(server?), I had to get Firefox/Mozilla. Another would be Chrome. This weekend's stream was problematic even so, hope they fix it. -Kevin Mc can you help?-

[FED 387]

not sure if this is "the guy" but Rob Hedrick at NHRA is the DIRECTOR OF BROADCAST OPERATIONS AND SUPERVISING PRODUCER ---he reports to the Chief Marketing manager--- one of the guys has to be involved in this somehow if not they can tell you who is OR call NHRA and ask the receptionist who is who then maybe go from there--FED 387

[George Fitzpatrick]

I did email a compliant to NHRA TV this was the response.


NHRA.tv support via freshdesk.com
2:02 PM (15 minutes ago)
to me

Hello George,

Thank you for contacting NHRA.tv. We sincerely apologize for the inconvenience.

We are trying our best to ensure that you are receiving a better experience next time.

Deepak Bora
NHRA.tv