Strange Coincidence...... or...... ?

[Chris Hill]

We ship multiple items a day from small packages to large LTL freight.

Our preference is UPS for small package. A UPS employee picks up and delivers the package.

With FedEx Ground, an independent contractor is the last mile for pickup and delivery. FedEx Ground and the independent contractors blame each other for lost packages and damages and no one will take responsibility.

We do have good success with FedEx Express for keeping their promises, especially for exports.

For LTL, we prefer FedEx Freight Priority. They are generally the best for keeping their promises. But they also have had issues recently.

Sorry about your lost converters and hopefully they show up.