Quote:
Originally Posted by 1347
What don't you like or why are you looking for an alternative to crew chief Pro? I made the plunge with a trailer based weather station and Crew chief pro and am very happy. Other than the learning curve, it is a easy to use program with plenty of options. Don will answer the phone at almost any time to help, and I received contigency last year from him.
All good things
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You're absolutely right....he does answer the phone. But the call usually goes downhill shortly after that. I know that he has many very happy customers.....I am just not one of them. In ten years of paying for and using Crewchief I have yet to call for help without being told the problem was either my tune or my computer....if I could even get a word in edge wise. It has never been an error or glitch in the software. I know lots of folks are very happy with this company but I haven't had the same experience.
I refuse to spend my money with a company from whom I cannot expect a reasonable level of respect.