PAC Contingency

Darrel Goheen · 04-19-2016, 12:31 AM

Anyone else having problems getting their contingency from PAC springs? They paid me for my national event in May but still waiting for my November Vegas win. Sent them an email a couple weeks ago and haven't received a response.

Don Eckel 111 · 04-19-2016, 05:43 AM

Quote:

Originally Posted by Darrel Goheen

Anyone else having problems getting their contingency from PAC springs? They paid me for my national event in May but still waiting for my November Vegas win. Sent them an email a couple weeks ago and haven't received a response.

I'm having the same issue with them. A couple of emails sent with no reply, over the course of a few months. I contacted Jill McKenna and I was asked to fill out the contingency form they have on their website. So I filled one out for each claim and emailed the forms to them, along with another note. I received a one word reply a week and a half ago. It drives me nuts that, after meeting all of the requirements, and them getting a copy of the verification form, that you still have to chase some companies down to get paid.

Darrel Goheen · 04-19-2016, 05:55 AM

I sent another email last night. If I don't receive a reply this week I'll contact NHRA about it I guess. I'm still relatively new at all this.

63corvette · 04-19-2016, 10:14 AM

I have the same problem again. Here is my story.
In 2014 I did not get paid for over a year and after many phone calls to finally get a check. I am still waiting on July 2015 now.
I talked to Kelly with PAC on 12-19-15 about the July race. She took my info and promised to get it done. On 2-3-16 after no contact I called again and left messages on Kelly's machine and another in the general mail box. Nothing happened.
On 3-23-16 I called again and talked to Cody who indicated he handled this a promised to get a check out.
I am still waiting.
I really like the springs and have had no breakage issues with them as I did with other brands however, PACs contingency program really needs help.
My 2 Cents
Rick Cates
Canyon, TX

nhramnl · 04-19-2016, 11:06 AM

My experience with component suppliers has led me to the opinion that if you don't get paid, it isn't because there's anything wrong with their contingency system. They're just deadbeats, who signed up for something they didn't really want to become involved in, and then run away from legitimate claims by customers. In short, they reap the benefit of enticing racers to use their products with claims of contingency money, but then stiff them when it's time to pay. All win, no lose, unless you count the customers who walk away.

Andys dad · 04-19-2016, 12:56 PM

they quit paying for suspension springs and opened up a new facility on the east coast - a lot going on for them - usually takes more than two months after validated by NHRA

Ron

nhramnl · 04-19-2016, 01:48 PM

So racers should feel sorry for them, because they've "got a lot going on"? Could take up to two months to get paid? Rick Cates says he waited over a year, and is now waiting again. Their first responsibility is to provide the support they promised to their current customers. If you tell them you'll pay them for winning while using the product, pay them. This crap is exactly why a lot of racers (myself included) don't even put contingency decals on their car anymore. If getting paid is a crapshoot, I'll just save myself the frustration.

Dave Jung · 04-19-2016, 05:45 PM

I haven't been paid for the last Div 6 race from last year. I sent in all the proper paperwork, and waited. After numerous emails to them and Jill McKenna, I was told that they were not responding and that she would try another contact route. I did not hear back from her so I emailed again. I was told that they had little to no course of action and that kicking them out of the contingency program helps no one. I emailed my Div director and was told that Jill handles this sort of issue. At this point I have basically written the $ off. And I had already purchased a new set of their valve springs for my new engine. It is wrong that we have to chase companies and wait for months to get posted money that we legitimately earn through the contingency program.

Andys dad · 04-19-2016, 05:59 PM

Sorry you guys.

Have you tried contacting Jill "jmckenna@nhra.com" ,

She is usually most helpful in determining why you have not been paid and can expedite the process.

Try Graham

Ron

Darrel Goheen · 04-19-2016, 10:40 PM

Quote:

Originally Posted by Andys dad

Sorry you guys.

Have you tried contacting Jill "jmckenna@nhra.com" ,

She is usually most helpful in determining why you have not been paid and can expedite the process.

Try Graham

Ron

Thanks for the NHRA contact. If I don't hear back from PAC by next week I will copy her on my emails to PAC.

04-19-2016, 12:31 AM	#1
Darrel Goheen Member Join Date: Jan 2011 Location: Hays, KS Posts: 380 Likes: 226 Liked 70 Times in 31 Posts	PAC Contingency Anyone else having problems getting their contingency from PAC springs? They paid me for my national event in May but still waiting for my November Vegas win. Sent them an email a couple weeks ago and haven't received a response. __________________ Darrel Goheen 785-623-7021 Stock Eliminator 585 94 Camaro Z/28 LT1/ET 585 67 Chevelle 427 Tehnician for JustAnswer.com

04-19-2016, 05:55 AM	#3
Darrel Goheen Member Join Date: Jan 2011 Location: Hays, KS Posts: 380 Likes: 226 Liked 70 Times in 31 Posts	Re: PAC Contingency I sent another email last night. If I don't receive a reply this week I'll contact NHRA about it I guess. I'm still relatively new at all this. __________________ Darrel Goheen 785-623-7021 Stock Eliminator 585 94 Camaro Z/28 LT1/ET 585 67 Chevelle 427 Tehnician for JustAnswer.com

04-19-2016, 10:14 AM	#4
63corvette Senior Member Join Date: Mar 2007 Location: Canyon, Tx Posts: 551 Likes: 127 Liked 353 Times in 102 Posts	Re: PAC Contingency I have the same problem again. Here is my story. In 2014 I did not get paid for over a year and after many phone calls to finally get a check. I am still waiting on July 2015 now. I talked to Kelly with PAC on 12-19-15 about the July race. She took my info and promised to get it done. On 2-3-16 after no contact I called again and left messages on Kelly's machine and another in the general mail box. Nothing happened. On 3-23-16 I called again and talked to Cody who indicated he handled this a promised to get a check out. I am still waiting. I really like the springs and have had no breakage issues with them as I did with other brands however, PACs contingency program really needs help. My 2 Cents Rick Cates Canyon, TX Last edited by 63corvette; 04-19-2016 at 10:17 AM. Reason: Added info

04-19-2016, 11:06 AM	#5
nhramnl Senior Member Join Date: Feb 2010 Posts: 507 Likes: 8 Liked 358 Times in 83 Posts	Re: PAC Contingency My experience with component suppliers has led me to the opinion that if you don't get paid, it isn't because there's anything wrong with their contingency system. They're just deadbeats, who signed up for something they didn't really want to become involved in, and then run away from legitimate claims by customers. In short, they reap the benefit of enticing racers to use their products with claims of contingency money, but then stiff them when it's time to pay. All win, no lose, unless you count the customers who walk away.

04-19-2016, 12:56 PM	#6
Andys dad VIP Member Join Date: Aug 2006 Location: Arcadia, Ca Posts: 1,571 Likes: 48 Liked 175 Times in 78 Posts	Re: PAC Contingency they quit paying for suspension springs and opened up a new facility on the east coast - a lot going on for them - usually takes more than two months after validated by NHRA Ron __________________ time is our most precious resource, you can always make more money but you can never make more time spend your time wisely with the ones you love - Ron Durham

04-19-2016, 01:48 PM	#7
nhramnl Senior Member Join Date: Feb 2010 Posts: 507 Likes: 8 Liked 358 Times in 83 Posts	Re: PAC Contingency So racers should feel sorry for them, because they've "got a lot going on"? Could take up to two months to get paid? Rick Cates says he waited over a year, and is now waiting again. Their first responsibility is to provide the support they promised to their current customers. If you tell them you'll pay them for winning while using the product, pay them. This crap is exactly why a lot of racers (myself included) don't even put contingency decals on their car anymore. If getting paid is a crapshoot, I'll just save myself the frustration.

04-19-2016, 05:45 PM	#8
Dave Jung Member Join Date: Oct 2008 Location: Surrey B.C. Posts: 135 Likes: 3 Liked 5 Times in 5 Posts	Re: PAC Contingency I haven't been paid for the last Div 6 race from last year. I sent in all the proper paperwork, and waited. After numerous emails to them and Jill McKenna, I was told that they were not responding and that she would try another contact route. I did not hear back from her so I emailed again. I was told that they had little to no course of action and that kicking them out of the contingency program helps no one. I emailed my Div director and was told that Jill handles this sort of issue. At this point I have basically written the $ off. And I had already purchased a new set of their valve springs for my new engine. It is wrong that we have to chase companies and wait for months to get posted money that we legitimately earn through the contingency program. __________________ 6535 stk 81 Malibu K/SA Last edited by Dave Jung; 04-19-2016 at 05:53 PM.

04-19-2016, 05:59 PM	#9
Andys dad VIP Member Join Date: Aug 2006 Location: Arcadia, Ca Posts: 1,571 Likes: 48 Liked 175 Times in 78 Posts	Re: PAC Contingency Sorry you guys. Have you tried contacting Jill "jmckenna@nhra.com" , She is usually most helpful in determining why you have not been paid and can expedite the process. Try Graham Ron __________________ time is our most precious resource, you can always make more money but you can never make more time spend your time wisely with the ones you love - Ron Durham Last edited by Andys dad; 04-19-2016 at 06:04 PM.