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01-31-2017, 04:53 PM
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#1 |
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VIP Member
Join Date: Apr 2012
Location: Connecticut
Posts: 1,125
Likes: 1,179
Liked 684 Times in 289 Posts
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Strange Eng. contact person
I`m having a hard time getting in touch with tech/ sales at Strange.
I have placed an order that I need to talk with someone about. They are not returning my calls Can anyone help ? Thank you Mike A114 P/SA |
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02-01-2017, 03:26 PM
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#2 |
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Member
Join Date: Jun 2010
Posts: 159
Likes: 0
Liked 6 Times in 5 Posts
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Re: Strange Eng. contact person
tracy at 847-663-1701
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02-01-2017, 03:43 PM
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#3 | |
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VIP Member
Join Date: Apr 2012
Location: Connecticut
Posts: 1,125
Likes: 1,179
Liked 684 Times in 289 Posts
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Re: Strange Eng. contact person
Quote:
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02-01-2017, 03:55 PM
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#4 |
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VIP Member
Join Date: Jul 2008
Location: Liberty City [East Texas]
Posts: 1,760
Likes: 5
Liked 99 Times in 60 Posts
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Re: Strange Eng. contact person
Tracy is no longer with the company. She was my go-to person so I am now cultivating another contact.
__________________
Larry Woodfin 471W |
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02-01-2017, 04:11 PM
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#5 |
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VIP Member
Join Date: Apr 2012
Location: Connecticut
Posts: 1,125
Likes: 1,179
Liked 684 Times in 289 Posts
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Re: Strange Eng. contact person
Tracy is no longer with the Co.
Spoke with Will, who handed the phone to Edwin (original contact) we corrected card info. order was placed. I will give a progress report. Thanks for the help Mike A114 P/SA |
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02-02-2017, 10:35 PM
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#6 |
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Senior Member
Join Date: Sep 2006
Location: Fulton County, PA
Posts: 612
Likes: 16
Liked 915 Times in 257 Posts
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Re: Strange Eng. contact person
Tracy was my go to as well. Hope she is doing well wherever she went. I recently talked to a fellow named Tucker at 4726 who seemed to be on the ball and was very helpful with a small issue I had recently.
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02-02-2017, 11:51 PM
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#7 |
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VIP Member
Join Date: Apr 2012
Location: Connecticut
Posts: 1,125
Likes: 1,179
Liked 684 Times in 289 Posts
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Re: Strange Eng. contact person
Jake called me today, asked how things were going
Customer service  Mike A114 P/SA |
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02-03-2017, 07:08 PM
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#8 |
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VIP Member
Join Date: Apr 2012
Location: Connecticut
Posts: 1,125
Likes: 1,179
Liked 684 Times in 289 Posts
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Re: Strange Eng. contact person
Package arrived from Strange today
Quick 2 day service |
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02-08-2017, 08:52 AM
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#9 |
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VIP Member
Join Date: Apr 2012
Location: Connecticut
Posts: 1,125
Likes: 1,179
Liked 684 Times in 289 Posts
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Re: Strange Eng. contact person
Received an email from UPS, that Strange had shipped the rest of my order. I had asked for a "headsup" from the salesperson about the progress of my order, but I wasn`t informed. The invoice, which was emailed after the shipping notice, showed that It didn`t include everything I had asked for.
I don`t want to bash this iconic company, but communication was a concern. I'm sure the parts are correct. Mike A114 P/SA Last edited by Mike Jones; 02-08-2017 at 12:43 PM. |
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02-08-2017, 06:14 PM
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#10 |
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Junior Member
Join Date: Oct 2014
Posts: 44
Likes: 0
Liked 13 Times in 9 Posts
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Re: Strange Eng. contact person
I ordered a 35 spline spool and axle package from Strange on Jan.18, Tucker said that the shorter axle was out of stock and it would be a while, I called today to check status and after some checking he told me they would not get axle in till the 20th of this month. He said they have had high turnover issues, plus low inventory, and apologized for the delay, all I said was it's good it's not the middle of racing season.
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