Jet Hot

[joe176]

Tim...I worked a deal with Matt Patraskus from Jet Hot last winter. Coated new headers and put contingency credit towards balance....difference was charged to my credit card. well ..when the headers arrived the invoice showed they charged the full amount to my card and never gave me the discount. Spoke to Matt when I could get him on the phone which was very rare....even got a corporate big shot on the phone by dumb luck who was very interested in Matt not taking my calls ( Matt called me 20 minutes later after speaking to him) he promised he would speak to accounting and straighten it out which he never did. In the end after a few months of being jerked around by Jet Hot accounting dept. i filed a dispute with my credit card at the advice of all people the Jet Hot accounting person. Visa got the money back for me.
Charlie Nielson is a good guy but can only do so much...these companies owe NHRA big time....our money is peanuts. Beware of CSR also...won't get into that.