Strange Eng. contact person

[CMcAllister]

Tracy was my go to as well. Hope she is doing well wherever she went. I recently talked to a fellow named Tucker at 4726 who seemed to be on the ball and was very helpful with a small issue I had recently.

[Mike Jones]

Jake called me today, asked how things were going
Customer service


Mike A114
P/SA

[Mike Jones]

Package arrived from Strange today
Quick 2 day service

[Mike Jones]

Received an email from UPS, that Strange had shipped the rest of my order. I had asked for a "headsup" from the salesperson about the progress of my order, but I wasn`t informed. The invoice, which was emailed after the shipping notice, showed that It didn`t include everything I had asked for.
I don`t want to bash this iconic company, but communication was a concern.
I'm sure the parts are correct.
Mike A114
P/SA

[mschafer]

I ordered a 35 spline spool and axle package from Strange on Jan.18, Tucker said that the shorter axle was out of stock and it would be a while, I called today to check status and after some checking he told me they would not get axle in till the 20th of this month. He said they have had high turnover issues, plus low inventory, and apologized for the delay, all I said was it's good it's not the middle of racing season.

[Mike Jones]

Package arrived from Strange today.
quick service
Mike A114
P/SA

[mschafer]

Just got axles today from Strange, they were ordered Jan. 18, all dimensions fine except for someone thought 1/2" studs would work in 5/8" holes, and order was for 1/2"-20. Guessing machinist not a good reader.They sent 1/2"-20 studs.