Impact Clothing Date

Greg Barsamian · 04-28-2010, 03:32 PM

Big Thanks to Summit Racing / NHRA Div 1 ( Impact issue)

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Called Summit today about my Impact fire suit. Had bought it in January 09... NHRA Div 1 said it would not be allowed as it was most likely made in 2008. After giving the Summit pro shop my invoice numbers I was informed that they would exchange it for another Impact suit or any other brand that I wanted. I like the Impact Nomex version and wanted similar..but they were out of that particular type in my size from a few other manufacturers...and I did check on their website before I called them. NHRA said the new Impact suit should have a date of manufacture on it and if it didn't to keep the 2010 receipts on hand at the races. I also asked Summit if there was a similar issue in the future with Impact would they honor the exchange...I was informed that at anytime in the future if this happened again they would give me another exchange for any other brand. This is how you keep your customers.....Thank You Summit Racing Equipment.

Have to also thank the NHRA Division 1 office for their advice to call Summit...had read that most racers were getting snubbed when it came to returning product to certain companies so I figured I wasn't going to get anywhere..Thanks Dave.
__________________
Joe Franco SS176
05 Cavalier GT/FA

voltdr · 04-28-2010, 09:57 PM

I was told that a receipt cannot be matched to a particular item. There aren't any serial numbers to separate any item from the next. Just writing a date and telling a tech official that this receipt goes with this suit is ridiculous. It's time to get over it and replace your safety equipment if it does not have a MFG date on the SFI tag. Has anyone seen the new Impact suits? Do they have the MFG date on the tag?

04-28-2010, 03:32 PM	#1
Greg Barsamian VIP Member Join Date: Jan 2002 Location: Central Massachusetts Posts: 1,402 Likes: 731 Liked 427 Times in 97 Posts	Re: Impact Clothing Date Big Thanks to Summit Racing / NHRA Div 1 ( Impact issue) -------------------------------------------------------------------------------- Called Summit today about my Impact fire suit. Had bought it in January 09... NHRA Div 1 said it would not be allowed as it was most likely made in 2008. After giving the Summit pro shop my invoice numbers I was informed that they would exchange it for another Impact suit or any other brand that I wanted. I like the Impact Nomex version and wanted similar..but they were out of that particular type in my size from a few other manufacturers...and I did check on their website before I called them. NHRA said the new Impact suit should have a date of manufacture on it and if it didn't to keep the 2010 receipts on hand at the races. I also asked Summit if there was a similar issue in the future with Impact would they honor the exchange...I was informed that at anytime in the future if this happened again they would give me another exchange for any other brand. This is how you keep your customers.....Thank You Summit Racing Equipment. Have to also thank the NHRA Division 1 office for their advice to call Summit...had read that most racers were getting snubbed when it came to returning product to certain companies so I figured I wasn't going to get anywhere..Thanks Dave. __________________ Joe Franco SS176 05 Cavalier GT/FA

04-28-2010, 09:57 PM	#2
voltdr Senior Member Join Date: Jan 2008 Location: Texas Posts: 706 Likes: 77 Liked 100 Times in 51 Posts	Re: Impact Clothing Date I was told that a receipt cannot be matched to a particular item. There aren't any serial numbers to separate any item from the next. Just writing a date and telling a tech official that this receipt goes with this suit is ridiculous. It's time to get over it and replace your safety equipment if it does not have a MFG date on the SFI tag. Has anyone seen the new Impact suits? Do they have the MFG date on the tag?