Look out for shady Tulsa hotel

rick lester · 07-08-2010, 11:29 PM

Since I work in the hotel industry, I will give my 2 cents. Not all hotels or employees are crooks, and I'm not saying anybody is calling any hotels or their employees crooks. 99% are honest and trustworthy. First, NEVER pay in cash. Yes, you can get a receipt that states you paid cash, but most if not all hotels ask for a deposit, that is refundable at check out as long as nothing is destroyed or stolen from the room. That should of eliminated giving your c.c. info.
Not all hotels have cameras. Mine does, and yes there is one at the front desk pointing at the computer and cash drawer. Plus our computer system keeps track of anything that is entered in the system, ie; room change, # of people change, cash or credit charges.
You can go though any of the dot com travel sites and make a reservation though them, but you still have to give them you c.c. for imprint only. Dot coms only pay for room and tax, any incedentails will have to be paid for by the person checking in, ie: in room safe, phone calls, on demand movies, items destroyed or stolen from room. Check their website, it does state that c.c. must be provided at check in for imprint only.
Your best bet is to call the corp. # and complain. The hotel will rebut the claim, but you can get your money back. They want you to come back so they will do what it takes to keep your business.

07-08-2010, 11:29 PM	#1
rick lester Member Join Date: Oct 2004 Location: Littlestown PA Posts: 163 Likes: 9 Liked 4 Times in 1 Post	Re: Look out for shady Tulsa hotel Since I work in the hotel industry, I will give my 2 cents. Not all hotels or employees are crooks, and I'm not saying anybody is calling any hotels or their employees crooks. 99% are honest and trustworthy. First, NEVER pay in cash. Yes, you can get a receipt that states you paid cash, but most if not all hotels ask for a deposit, that is refundable at check out as long as nothing is destroyed or stolen from the room. That should of eliminated giving your c.c. info. Not all hotels have cameras. Mine does, and yes there is one at the front desk pointing at the computer and cash drawer. Plus our computer system keeps track of anything that is entered in the system, ie; room change, # of people change, cash or credit charges. You can go though any of the dot com travel sites and make a reservation though them, but you still have to give them you c.c. for imprint only. Dot coms only pay for room and tax, any incedentails will have to be paid for by the person checking in, ie: in room safe, phone calls, on demand movies, items destroyed or stolen from room. Check their website, it does state that c.c. must be provided at check in for imprint only. Your best bet is to call the corp. # and complain. The hotel will rebut the claim, but you can get your money back. They want you to come back so they will do what it takes to keep your business.