Quote:
Originally Posted by Jeff Lee
I just had the Expeditions spark plugs replaced (and no, that's not a job I want to tackle) with about 100K miles on the original plugs. I was somewhat PO'd as I took it in for the first and last time while it was just about to hit 50K miles and warranty expiration. I was told the plugs had a recall and were replaced. Some line mechanic flagged the hours and did not replace the plugs. Imagine that!
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So that's how the dealers made a profit?, billing but not doing? Wouldn't the parts department have an over flow of the plugs needed?
I hope the warranty guys aren't doing Ford's books!