(2) 727-904 Transmissions LOST at R&L Carriers

Nitro63 · 04-05-2013, 05:14 AM

Gary Emmons you have a PM

Floyd Staggs · 04-05-2013, 07:21 AM

Like Mark I ship daily with all the major carriers. Occasionally they lose stuff. Most times it turns up later. Just file a claim with a copy of the receipt or a breakdown of what the parts cost and they should pay the claim. Only claims I have ever had denied are ups where they always say improper packaging.

Bruce Noland · 04-05-2013, 07:52 AM

Mark is correct. You don't need a lawyer to file a claim. You can do it yourself if you have all the necessary information. I don't buy for one minute this talk of "oh shucks we lost your stuff - too bad." They will find it or pay for it if a person files a legitimate claim.

Tom Moock · 04-05-2013, 10:55 AM

Gary, if you have both tracking number`s for the pallets wrong and the right numbers? Every time the pallet is moved it would be scanned, on the trucks and off at the different terminals, pallets are shipped by pallet size and weight, the R&L computer should know if there is two pallets with same number the first time they were both scanned. Did the wrong tracking number start out in same terminal? Tom

EMMONS MOTORSPORTS · 04-05-2013, 02:00 PM

After talking with R & L Carriers again today, they "feel" certain that the other person did not receive my shipment. They are back to looking on docks and inside parked trailers that store unclaimed freight. Pretty much the same story over and over. I really appreciate all of the feedback and private messages. Here is a question.....Would there be possible protection under the Carmack Amendment (even though I did not insure the freight)?

Gary Emmons
Emmons Motorsports
713-875-9199 cell

Bruce Noland · 04-05-2013, 02:39 PM

Gary did you or the shipper accept or sign a limited liability statement from R&L? What does the R&L paperwork for this shipment say regarding liability? Were you able to track the pro number? I'm not suggesting that you go after anyone for foul play. But you still have options for filing a complaint. You do have to send them a letter via return receipt mail that details your loss. In my case, the Roadway staff and lawyer never tried to invoke the Carmack Amendment which is a federal law that largely protects the shipping industry. Check the local Ohio court system to determine if they have any remedies available to you. There's a chance your parts will still reappear but file a complaint if they don't. At that point, R&L will have to stop giving you the run around.

04-05-2013, 05:14 AM	#1
Nitro63 Junior Member Join Date: Feb 2013 Posts: 29 Likes: 0 Liked 0 Times in 0 Posts	Re: (2) 727-904 Transmissions LOST at R&L Carriers Gary Emmons you have a PM

04-05-2013, 07:21 AM	#2
Floyd Staggs VIP Member Join Date: Feb 2006 Location: Cucamonga, CA Posts: 1,522 Likes: 156 Liked 229 Times in 99 Posts	Re: (2) 727-904 Transmissions LOST at R&L Carriers Like Mark I ship daily with all the major carriers. Occasionally they lose stuff. Most times it turns up later. Just file a claim with a copy of the receipt or a breakdown of what the parts cost and they should pay the claim. Only claims I have ever had denied are ups where they always say improper packaging. __________________ Floyd Staggs 787 SST

04-05-2013, 07:52 AM	#3
Bruce Noland VIP Member Join Date: Jun 2002 Posts: 1,855 Likes: 83 Liked 444 Times in 145 Posts	Re: (2) 727-904 Transmissions LOST at R&L Carriers Mark is correct. You don't need a lawyer to file a claim. You can do it yourself if you have all the necessary information. I don't buy for one minute this talk of "oh shucks we lost your stuff - too bad." They will find it or pay for it if a person files a legitimate claim. __________________ Bruce Noland 1788 STK

04-05-2013, 10:55 AM	#4
Tom Moock Senior Member Join Date: May 2004 Posts: 801 Likes: 1 Liked 10 Times in 6 Posts	Re: (2) 727-904 Transmissions LOST at R&L Carriers Gary, if you have both tracking number`s for the pallets wrong and the right numbers? Every time the pallet is moved it would be scanned, on the trucks and off at the different terminals, pallets are shipped by pallet size and weight, the R&L computer should know if there is two pallets with same number the first time they were both scanned. Did the wrong tracking number start out in same terminal? Tom __________________ Tom Moock 5704 STK

04-05-2013, 02:00 PM	#5
EMMONS MOTORSPORTS Member Join Date: May 2002 Location: League City, TX 77573 Posts: 179 Likes: 88 Liked 106 Times in 23 Posts	Re: (2) 727-904 Transmissions LOST at R&L Carriers After talking with R & L Carriers again today, they "feel" certain that the other person did not receive my shipment. They are back to looking on docks and inside parked trailers that store unclaimed freight. Pretty much the same story over and over. I really appreciate all of the feedback and private messages. Here is a question.....Would there be possible protection under the Carmack Amendment (even though I did not insure the freight)? Gary Emmons Emmons Motorsports 713-875-9199 cell

04-05-2013, 02:39 PM	#6
Bruce Noland VIP Member Join Date: Jun 2002 Posts: 1,855 Likes: 83 Liked 444 Times in 145 Posts	Re: (2) 727-904 Transmissions LOST at R&L Carriers Gary did you or the shipper accept or sign a limited liability statement from R&L? What does the R&L paperwork for this shipment say regarding liability? Were you able to track the pro number? I'm not suggesting that you go after anyone for foul play. But you still have options for filing a complaint. You do have to send them a letter via return receipt mail that details your loss. In my case, the Roadway staff and lawyer never tried to invoke the Carmack Amendment which is a federal law that largely protects the shipping industry. Check the local Ohio court system to determine if they have any remedies available to you. There's a chance your parts will still reappear but file a complaint if they don't. At that point, R&L will have to stop giving you the run around. __________________ Bruce Noland 1788 STK