All Access sign up question

Marc White · 02-07-2019, 10:35 AM

Quote:

Originally Posted by TimKGillespie

Tried that multiple times...following all the password rules...still no go...

I got an E mail this morning with a different link to log in. Was able to log in then change my password with no issues. I'm good to go ! Hope all you guys get your issues resolved.

TimKGillespie · 02-07-2019, 10:45 AM

I sent an email to support@nhra.tv this morning and got an almost immediate response. Unfortunately the link to the password reset that they sent is supposed to result in an email being sent to me which has yet to arrive. I replied to the message stating I got nothing...name I'm dealing with is Alexey Pilyaev...

I'm not griping like is typical on this board...just providing info for others who may be in the same boat...

Marc White · 02-07-2019, 11:15 AM

Exactly how my deal played out..They will get it handled.

Don Kennedy · 02-07-2019, 12:09 PM

Quote:

Originally Posted by Marc White

Exactly how my deal played out..They will get it handled.

Still no reply I have done everything possible to get this done so far nothing

matt82114 · 02-07-2019, 12:31 PM

I signed up and am logged in no problem.

Reinhart just notified everyone about 5 minutes ago that they're about 30 minutes delayed due to the track temperature.

jmcarter · 02-07-2019, 02:26 PM

Quote:

Originally Posted by matt82114

I signed up and am logged in no problem.

Reinhart just notified everyone about 5 minutes ago that they're about 30 minutes delayed due to the track temperature.

Please post when they start running and if NHRA is living up to the hype of their new vendor. Thanks

TimKGillespie · 02-07-2019, 04:03 PM

I did finally receive a "canned" email regarding updating my password with a link to the site to change it. I updated my password (for the 3rd time) following all the new password guidelines and still no go. I wrote two additional emails to the support@nhra.tv explaining my continued troubles and haven't heard a thing since. My guess is the support staff (Eastern European?) has gone home for the day. I'll probably have an inbox full of help in the morning...

02-07-2019, 10:45 AM	#2
TimKGillespie Junior Member Join Date: Nov 2006 Location: Xenia, OH Posts: 72 Likes: 16 Liked 38 Times in 9 Posts	Re: All Access sign up question I sent an email to support@nhra.tv this morning and got an almost immediate response. Unfortunately the link to the password reset that they sent is supposed to result in an email being sent to me which has yet to arrive. I replied to the message stating I got nothing...name I'm dealing with is Alexey Pilyaev... I'm not griping like is typical on this board...just providing info for others who may be in the same boat...

02-07-2019, 11:15 AM	#3
Marc White Junior Member Join Date: Jan 2012 Posts: 34 Likes: 9 Liked 29 Times in 9 Posts	Re: All Access sign up question Exactly how my deal played out..They will get it handled.

02-07-2019, 12:31 PM	#5
matt82114 Junior Member Join Date: May 2016 Location: Hendersonville, TN Posts: 62 Likes: 26 Liked 117 Times in 28 Posts	Re: All Access sign up question I signed up and am logged in no problem. Reinhart just notified everyone about 5 minutes ago that they're about 30 minutes delayed due to the track temperature.

02-07-2019, 04:03 PM	#7
TimKGillespie Junior Member Join Date: Nov 2006 Location: Xenia, OH Posts: 72 Likes: 16 Liked 38 Times in 9 Posts	Re: All Access sign up question I did finally receive a "canned" email regarding updating my password with a link to the site to change it. I updated my password (for the 3rd time) following all the new password guidelines and still no go. I wrote two additional emails to the support@nhra.tv explaining my continued troubles and haven't heard a thing since. My guess is the support staff (Eastern European?) has gone home for the day. I'll probably have an inbox full of help in the morning...