What's Up With Jegs?

7110 · 11-18-2020, 09:33 PM

Haven't bought from Jeg's in a long time, mainly because they are rarely the best price I can get elsewhere. But I can confirm similar observations as you mentioned about Summit. They are still shipping somewhat normally, but I waited on hold for almost an hour recently in the late afternoon/early evening Ohio time and never got a human being and gave up. That never used to happen - even in the middle of the night you got someone quickly.

My guess is, behind the scenes at both places is ugly - a lot less staff, and those in sales and support left are stretched thin and working remotely.

11-18-2020, 09:33 PM	#7
7110 Junior Member Join Date: Aug 2009 Location: AZ Posts: 5 Likes: 14 Liked 1 Time in 1 Post	Re: What's Up With Jegs? Haven't bought from Jeg's in a long time, mainly because they are rarely the best price I can get elsewhere. But I can confirm similar observations as you mentioned about Summit. They are still shipping somewhat normally, but I waited on hold for almost an hour recently in the late afternoon/early evening Ohio time and never got a human being and gave up. That never used to happen - even in the middle of the night you got someone quickly. My guess is, behind the scenes at both places is ugly - a lot less staff, and those in sales and support left are stretched thin and working remotely.