Seat Material Peeling In Motor Home

1matcoman · 04-21-2021, 10:10 AM

Being that new (2018 model), have you tried contacting Thor Customer Service Department for any assistance? (Customer Service (877) 855-2867)

They may, at a minimum, send you replacement seat covers that you can install yourself or hire a local upholstery shop to perform for you.

I do know that FlexSteel, who builds the seats for several motorhome manufacturers, will try and work with their buyers. Unfortunately, I don't think that Thor utilizes that brand of seat.

Mark Ruset · 04-21-2021, 11:49 AM

I contacted Thor today and they are requesting pictures of all the affected areas. Hopefully they will give me some consideration. If not the next step will be the attorney general in Florida

1matcoman · 04-22-2021, 09:26 AM

Mark, you might also want to join the Thor Owners Forum and voice your concerns there.

https://www.thorforums.com/forums/#t...mmunity-forums

Mark Ruset · 04-22-2021, 01:23 PM

thanks I'll give it a try

Adger Smith · 04-25-2021, 02:31 AM

Don't feel bad I have 2 expensive office chairs doing the same thing..
Sad thing is I bought these 2 years before I retired. (retired 3 years)
Very, Very little use in the last 3 years...
I just wrote it off to the material coming from a poor supplier,
I guess nothing last more than 4 or 5 years anymore.

04-21-2021, 10:10 AM	#1
1matcoman Member Join Date: Jul 2008 Location: Houston, Texas Posts: 350 Likes: 917 Liked 371 Times in 142 Posts	Re: Seat Material Peeling In Motor Home Being that new (2018 model), have you tried contacting Thor Customer Service Department for any assistance? (Customer Service (877) 855-2867) They may, at a minimum, send you replacement seat covers that you can install yourself or hire a local upholstery shop to perform for you. I do know that FlexSteel, who builds the seats for several motorhome manufacturers, will try and work with their buyers. Unfortunately, I don't think that Thor utilizes that brand of seat.

04-21-2021, 11:49 AM	#2
Mark Ruset Member Join Date: May 2006 Location: Southwest Florida Posts: 263 Likes: 35 Liked 43 Times in 29 Posts	Re: Seat Material Peeling In Motor Home I contacted Thor today and they are requesting pictures of all the affected areas. Hopefully they will give me some consideration. If not the next step will be the attorney general in Florida __________________ Mark Ruset 2048 STK

04-22-2021, 09:26 AM	#3
1matcoman Member Join Date: Jul 2008 Location: Houston, Texas Posts: 350 Likes: 917 Liked 371 Times in 142 Posts	Re: Seat Material Peeling In Motor Home Mark, you might also want to join the Thor Owners Forum and voice your concerns there. https://www.thorforums.com/forums/#t...mmunity-forums

04-22-2021, 01:23 PM	#4
Mark Ruset Member Join Date: May 2006 Location: Southwest Florida Posts: 263 Likes: 35 Liked 43 Times in 29 Posts	Re: Seat Material Peeling In Motor Home thanks I'll give it a try __________________ Mark Ruset 2048 STK

04-25-2021, 02:31 AM	#5
Adger Smith VIP Member Join Date: Dec 2001 Location: Texarkana Ark/TX Posts: 2,446 Likes: 575 Liked 880 Times in 311 Posts	Re: Seat Material Peeling In Motor Home Don't feel bad I have 2 expensive office chairs doing the same thing.. Sad thing is I bought these 2 years before I retired. (retired 3 years) Very, Very little use in the last 3 years... I just wrote it off to the material coming from a poor supplier, I guess nothing last more than 4 or 5 years anymore. __________________ Adger Smith (Former SS)