Strange Eng. contact person

Mike Jones · 02-02-2017, 11:51 PM

Jake called me today, asked how things were going
Customer service

Mike A114
P/SA

Mike Jones · 02-03-2017, 07:08 PM

Package arrived from Strange today
Quick 2 day service

Mike Jones · 02-08-2017, 08:52 AM

Received an email from UPS, that Strange had shipped the rest of my order. I had asked for a "headsup" from the salesperson about the progress of my order, but I wasn`t informed. The invoice, which was emailed after the shipping notice, showed that It didn`t include everything I had asked for.
I don`t want to bash this iconic company, but communication was a concern.
I'm sure the parts are correct.
Mike A114
P/SA

mschafer · 02-08-2017, 06:14 PM

I ordered a 35 spline spool and axle package from Strange on Jan.18, Tucker said that the shorter axle was out of stock and it would be a while, I called today to check status and after some checking he told me they would not get axle in till the 20th of this month. He said they have had high turnover issues, plus low inventory, and apologized for the delay, all I said was it's good it's not the middle of racing season.

Mike Jones · 02-10-2017, 06:09 PM

Package arrived from Strange today.
quick service
Mike A114
P/SA

mschafer · 02-14-2017, 08:51 PM

Just got axles today from Strange, they were ordered Jan. 18, all dimensions fine except for someone thought 1/2" studs would work in 5/8" holes, and order was for 1/2"-20. Guessing machinist not a good reader.They sent 1/2"-20 studs.

02-02-2017, 11:51 PM	#1
Mike Jones VIP Member Join Date: Apr 2012 Location: Connecticut Posts: 1,125 Likes: 1,179 Liked 684 Times in 289 Posts	Re: Strange Eng. contact person Jake called me today, asked how things were going Customer service Mike A114 P/SA

02-03-2017, 07:08 PM	#2
Mike Jones VIP Member Join Date: Apr 2012 Location: Connecticut Posts: 1,125 Likes: 1,179 Liked 684 Times in 289 Posts	Re: Strange Eng. contact person Package arrived from Strange today Quick 2 day service

02-08-2017, 08:52 AM	#3
Mike Jones VIP Member Join Date: Apr 2012 Location: Connecticut Posts: 1,125 Likes: 1,179 Liked 684 Times in 289 Posts	Re: Strange Eng. contact person Received an email from UPS, that Strange had shipped the rest of my order. I had asked for a "headsup" from the salesperson about the progress of my order, but I wasn`t informed. The invoice, which was emailed after the shipping notice, showed that It didn`t include everything I had asked for. I don`t want to bash this iconic company, but communication was a concern. I'm sure the parts are correct. Mike A114 P/SA Last edited by Mike Jones; 02-08-2017 at 12:43 PM.

02-08-2017, 06:14 PM	#4
mschafer Junior Member Join Date: Oct 2014 Posts: 44 Likes: 0 Liked 13 Times in 9 Posts	Re: Strange Eng. contact person I ordered a 35 spline spool and axle package from Strange on Jan.18, Tucker said that the shorter axle was out of stock and it would be a while, I called today to check status and after some checking he told me they would not get axle in till the 20th of this month. He said they have had high turnover issues, plus low inventory, and apologized for the delay, all I said was it's good it's not the middle of racing season.

02-10-2017, 06:09 PM	#5
Mike Jones VIP Member Join Date: Apr 2012 Location: Connecticut Posts: 1,125 Likes: 1,179 Liked 684 Times in 289 Posts	Re: Strange Eng. contact person Package arrived from Strange today. quick service Mike A114 P/SA

02-14-2017, 08:51 PM	#6
mschafer Junior Member Join Date: Oct 2014 Posts: 44 Likes: 0 Liked 13 Times in 9 Posts	Re: Strange Eng. contact person Just got axles today from Strange, they were ordered Jan. 18, all dimensions fine except for someone thought 1/2" studs would work in 5/8" holes, and order was for 1/2"-20. Guessing machinist not a good reader.They sent 1/2"-20 studs.