Kudos to T&D Machine

buzzinhalfdozen · 04-30-2010, 12:54 PM

Just want to say thank you to the people @ T&D. Sent back some new Rockers, one run and the tips siezed, well I was pretty upset so I called T&D told them what happened. The gentleman stopped me in mid sentence after I told jim I had soaked them in Mineral; spirits, stating that there's a note in there telling you not to do that. Well needless to say I found no note and did as I've always done with new Rockers and roller lifters, out come was not desireable. Sent rockers back for repair fully expecting to pay for it. Well got rockers back today...fixed no charge other than shipping. It seems these days it's "pay your money... take your chances". Just want everyone to be aware of what great customer service T&D has. Thank you Joe

Sean Haning · 04-30-2010, 02:33 PM

Thats great to hear a company helping out when they didn't have to. Question though, why soak the rockers in mineral spirits?

63corvette · 04-30-2010, 04:50 PM

Mine came coated with a light coat of some kind of rust preventer that needed cleaned off.
I also soaked them in solvent first. After blowing them dry with an air hose I then put them in a pan of oil and soaked them overnight before installing.
I would not install them without cleaning them up first.
Just My 2 Cents

CBS · 05-01-2010, 07:06 AM

Guys at T& D are the best....Racers that treat you like you would treat them....

Rock

Sean Haning · 05-01-2010, 08:44 AM

Quote:

Originally Posted by 63corvette

Mine came coated with a light coat of some kind of rust preventer that needed cleaned off.
I also soaked them in solvent first. After blowing them dry with an air hose I then put them in a pan of oil and soaked them overnight before installing.
I would not install them without cleaning them up first.
Just My 2 Cents

Ok, thanks for the heads up.

04-30-2010, 12:54 PM	#1
buzzinhalfdozen Senior Member Join Date: Sep 2006 Location: Bellevue Ohio Posts: 984 Likes: 0 Liked 11 Times in 8 Posts	Kudos to T&D Machine Just want to say thank you to the people @ T&D. Sent back some new Rockers, one run and the tips siezed, well I was pretty upset so I called T&D told them what happened. The gentleman stopped me in mid sentence after I told jim I had soaked them in Mineral; spirits, stating that there's a note in there telling you not to do that. Well needless to say I found no note and did as I've always done with new Rockers and roller lifters, out come was not desireable. Sent rockers back for repair fully expecting to pay for it. Well got rockers back today...fixed no charge other than shipping. It seems these days it's "pay your money... take your chances". Just want everyone to be aware of what great customer service T&D has. Thank you Joe __________________ Joe Buchanan SS/BX 3117

04-30-2010, 02:33 PM	#2
Sean Haning Member Join Date: Mar 2007 Location: Jacksonville Fl. Posts: 290 Likes: 0 Liked 0 Times in 0 Posts	Re: Kudos to T&D Machine Thats great to hear a company helping out when they didn't have to. Question though, why soak the rockers in mineral spirits? __________________ Hired gun w/o gun.

04-30-2010, 04:50 PM	#3
63corvette Senior Member Join Date: Mar 2007 Location: Canyon, Tx Posts: 551 Likes: 127 Liked 353 Times in 102 Posts	Re: Kudos to T&D Machine Mine came coated with a light coat of some kind of rust preventer that needed cleaned off. I also soaked them in solvent first. After blowing them dry with an air hose I then put them in a pan of oil and soaked them overnight before installing. I would not install them without cleaning them up first. Just My 2 Cents

05-01-2010, 07:06 AM	#4
CBS VIP Member Join Date: Oct 2002 Location: Commerce, Mi Posts: 1,387 Likes: 1 Liked 4 Times in 2 Posts	Re: Kudos to T&D Machine Guys at T& D are the best....Racers that treat you like you would treat them.... Rock